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Crystal clear communication : skills for understanding and being understood / Kris Cole.

By: Cole, Kris.
Material type: TextTextPublisher: Frenchs Forest, N.S.W. : Prentice Hall, 2000Edition: 2nd ed.Description: xi, 314 pages : illustrations ; 23 cm.ISBN: 0724805389 (pbk.) :.Subject(s): Business communication | Interpersonal communication | Body languageDDC classification: 153.6
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Includes bibliographical references (p. 313-314).