Business and professional communication : plans, processes, and performance /
James R. DiSanza, Nancy J. Legge.
- 3rd ed.
- Boston : Pearson/Allyn and Bacon, 2005.
- xii, 348 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0205453554
2004062746
Business communication. Communication in organizations. Communication in management. Interpersonal communication.