TY - BOOK AU - Maggio,Rosalie TI - The art of talking to anyone: essential people skills for success in any situation SN - 007145229X (alk. paper) AV - HM1166 .M34 2005 U1 - 646.7/6 22 PY - 2005/// CY - New York PB - McGraw-Hill KW - Interpersonal communication N1 - Includes index; How to succeed in any conversation -- How to be universally liked -- How to listen successfully -- How to keep a conversation going or stop one -- How to ask and answer questions -- How and when to tell jokes -- How to deal with conversational predicaments -- How to be an unpopular conversationalist -- Talking with anyone in the workplace -- Talking with anyone at meetings and conferences -- Talking with anyone at business-social events -- Talking with anyone at social events -- Talking with anyone in public places -- Talking with anyone on the telephone -- Talking with anyone in times of trouble -- Talking with family and friends -- Talking with romance in mind UR - http://www.loc.gov/catdir/toc/ecip056/2005000247.html UR - http://www.loc.gov/catdir/enhancements/fy0621/2005000247-b.html UR - http://www.loc.gov/catdir/enhancements/fy0621/2005000247-d.html ER -