Cole, Kris. <br/><br/>
Crystal clear communication :  skills for understanding and being understood / 
Kris Cole. 
 - 2nd ed. 
 - Frenchs Forest, N.S.W. :  Prentice Hall,  2000. 
 - xi, 314 pages :  illustrations ;  23 cm. 
<br/><br/>Includes bibliographical references (p. 313-314). 
<br/><br/><label>ISBN: </label>0724805389 (pbk.) :  $29.95 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication<br/>Interpersonal communication<br/>Body language
<br/><br/><label>Dewey Class. No.: </label>153.6