TY  - BOOK
AU  - Sultmann,William F.
AU  - Burton,Tony
TI  - People skills: guiding you to effective interpersonal behaviour 
SN  - 1875378480 (pbk.)
PY  - 2003///
CY  - Bowen Hills, Qld.
PB  - Australian Academic Press
KW  - Interpersonal relations
KW  - Interpersonal communication
N1  - Bibliography: p. [109]-111
ER  -