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The art of talking to anyone : essential people skills for success in any situation / Rosalie Maggio.

By: Maggio, Rosalie.
Material type: TextTextPublisher: New York : McGraw-Hill, c2005Description: x, 221 p. ; 24 cm.ISBN: 007145229X (alk. paper).Subject(s): Interpersonal communicationDDC classification: 646.7/6 Online resources: Table of contents only | Contributor biographical information | Publisher description
Contents:
How to succeed in any conversation -- How to be universally liked -- How to listen successfully -- How to keep a conversation going or stop one -- How to ask and answer questions -- How and when to tell jokes -- How to deal with conversational predicaments -- How to be an unpopular conversationalist -- Talking with anyone in the workplace -- Talking with anyone at meetings and conferences -- Talking with anyone at business-social events -- Talking with anyone at social events -- Talking with anyone in public places -- Talking with anyone on the telephone -- Talking with anyone in times of trouble -- Talking with family and friends -- Talking with romance in mind.
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Item type Home library Collection Call number Copy number Status Date due Barcode
Books Raffles Kuala Lumpur
Reference 		Reference HM1166 .M194 2005 (Browse shelf) 1 Available RKLB16001668

Includes index.

How to succeed in any conversation -- How to be universally liked -- How to listen successfully -- How to keep a conversation going or stop one -- How to ask and answer questions -- How and when to tell jokes -- How to deal with conversational predicaments -- How to be an unpopular conversationalist -- Talking with anyone in the workplace -- Talking with anyone at meetings and conferences -- Talking with anyone at business-social events -- Talking with anyone at social events -- Talking with anyone in public places -- Talking with anyone on the telephone -- Talking with anyone in times of trouble -- Talking with family and friends -- Talking with romance in mind.