People skills : (Record no. 24573)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01697cam a2200325 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 990003467860402365 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20171101015618.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 880315s1987 xna b 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780731800315 (pbk.) |
| Terms of availability | $19.95 |
| International Standard Book Number | 0731800311 (pbk.) |
| Terms of availability | $19.95 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | 000005596059 |
| System control number | (Aleph)000346786ULC01 |
| System control number | (OCoLC)27574687 |
| System control number | 6582.01 |
| System control number | NCPS KOHA 1779 |
| System control number | TBA6582.01 |
| System control number | (pisbn)9780731800315 |
| System control number | (pisbn)0731800311 |
| System control number | (EXLNZ-61UNI_NETWORK)990003467860402351 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | NHA |
| Language of cataloging | eng |
| Modifying agency | NUWS:W |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 302.34 |
| Edition number | 21 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Bolton, Robert. |
| 245 10 - TITLE STATEMENT | |
| Title | People skills : |
| Remainder of title | how to assert yourself, listen to others, and resolve conflicts / |
| Statement of responsibility, etc. | Robert Bolton. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Brookvale, N.S.W. : |
| Name of publisher, distributor, etc. | Simon & Schuster, |
| Date of publication, distribution, etc. | 1987. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xv, 300 pages ; |
| Dimensions | 21 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and index. |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Skills for bridging the interpersonal gap -- Barriers to communication -- Listening is more than merely hearing -- Fours skills of reflective listening -- Why reflective responses work -- Reading body language -- Improving your reflecting skills -- Three appraoches to relationships -- developing three-part assertion messages -- Handling the push-push back phenomenon -- Increasing your assertive options -- Conflict prevention and control -- Handling the emotional components of conflict -- Collaborative problem solving : seeking an elegant solution - Three essentials for effective communication -- Training for improved communication. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Interpersonal relations |
| Topical term or geographic name entry element | Interpersonal communication |
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